File a Claim

If you have a claim to report, you can take advantage of the insurance carriers’ 24/7 Claim Support Service to report a claim directly to the insurance company claim department or you may contact Ashcraft Associates Insurance Agency.

By reporting your loss directly to the insurance company, they can begin to handle all aspects of your claim and get you the help you need when it matters most.

Online Billing & Payments

Most of our insurance companies have the option for you to pay your premiums by EFT (Electronic Funds Transfer), e-check or by credit card. Fast online payments can prevent lapses in coverage and save you time.

If you have any questions about your bill from the insurance company or would like to make a payment, you can select the insurance company below. They have extended hours and may be available when we are not. You can always contact our office to resolve questions concerning bills from your insurance company.

Agency Insurance Company (AIC)

P.O. Box 8900
Elkridge, MD 21075
www.agencyinsurancecompany.com

Customer Service & Claims Information:

Website: Make a Payment
Phone – Claims: 1.800.841.5241
Phone – Service: 1.800.492.5629

Liberty Mutual Insurance

175 Berkeley Street
Boston, MA 02116
www.libertymutual.com

Customer Service & Claims Information:

Website: ClaimsMake a Payment

Phone – Claims: (800) 362-0000
Phone – Billing: (866) 290-2920

Progressive Insurance

Dept. 0561
Carol Stream, IL 60132-0561
https://www.progressive.com/agent/

Customer Service & Claims Information:

Website Links: File a Claim • Manage Your Policy • Online Bill Pay

Phone – Claims: (800) 274-4499
Phone – Service: (800) 876-5581 (customers in all states EXCEPT CA)
Phone – Service: (800) 300-3693 (customers in CA)

Safeco Insurance

P.O. Box 6476
Carol Stream, IL 60197
www.safeco.com

Customer Service & Claims Information:

Website Links: ClaimsMake A Payment

Phone – Claims/Service: (800) 332-3226

Travelers Insurance Company

Write or Contact Travelers
www.travelers.com

Customer Service & Claims Information:

Website Links: ClaimsBilling

Phone – Claims: (800) 252-4633
Phone – Business Claims: (800) 238-6225
Phone – Flood: (800) 252-4633
Phone – Boat: (800) 252-4633
Phone – Billing: (800) 842-5075

UnitedHealthcare

450 Columbus Blvd.
Hartford, CT 06103
www.uhc.com

Customer Service & Claims Information:

Website: Member Login
Phone – Members: 1.866.633.2446

Utica National Insurance Group

PO Box 5310
Binghamton, NY 13902
www.uticanational.com

Customer Service & Claims Information:

Website: Claims &bull Make A Payment

Phone – Claims: (800) 216-1420
Phone – WC Claims: (800) 284-3806
Phone – General: (800) 274-1914

Accident Fund Insurance Company

232 S. Capitol Avenue
P.O. Box 40790
Lansing, MI 48901
www.accidentfund.com

Customer Service & Claims Information:

Website: ClaimsPolicyholder Login

Phone – Claims: 1.866.206.5851
Phone – General: 1.866.206.5851

CNA Surety

101 S. Phillips Avenue
P.O. Box 5077
Sioux Falls, SD 57117-5077
www.cnasurety.com

Customer Service & Claims Information:

Website: Claims InformationePay

Phone – Claims: 1.800.331.6053
Phone – General: 1.800.331.6053

Donegal Insurance Group

1195 River Road
P.O. Box 302
Marietta, PA 17547
www.donegalgroup.com

Customer Service & Claims Information:

Website: ClaimsMake A PaymentCustomer Service

Phone – Claims: 1.800.877.9006
Phone – General: 1.800.877.0600

EMC Insurance Companies

P.O. Box 712
Des Moines, IA 50306
www.emcins.com

Customer Service & Claims Information:

Website: ClaimsMake A PaymentPolicyholders

Phone – Claims: 1.888.362.2255
Phone – Billing: 1.800.988.1423
Phone – General: 1.800.447.2295

Erie Insurance Group

100 Erie Insurance Place
Erie, PA 16530
www.erieinsurance.com

Customer Service & Claims Information:

Website: ClaimsMake A PaymentCustomer Service

Phone – Claims: (800) 322-3743
Phone – Cust. Service: (800) 458-0811
Phone – After Hours Claims: (800) 367-3743